Terms and Conditions

Effective Date: May 24, 2025

Last Updated: May 24, 2025

Welcome to valueaddedmoving.com (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile applications, SMS communications, and services (collectively, the “Services”). Please read these Terms carefully before accessing or using our Services.

By using our Services, including submitting a quote request or providing your contact information, you acknowledge and agree to these Terms and our Privacy Policy.

1. Overview of Services

Valueaddedmoving.com is a moving services marketplace and brokerage platform. We connect users with licensed, third-party moving companies (“Moving Partners”) and service providers. We do not directly perform moving services; rather, we facilitate communication, coordination, and quotes between you and independent Moving Partners.

2. Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that:

You are of legal age to form a binding contract.

You are using the Services for lawful purposes.

3. Quotes and Booking

By submitting a quote form or providing information over the phone, you authorize us and our verified Moving Partners to:

Contact you by phone, email, and SMS for the purpose of providing quotes, confirming details, scheduling, and following up.

Share your information with licensed carriers, brokers, or agents who may handle or service your move.

We strive to match you with reliable partners, but we do not guarantee the quality, timeliness, availability, pricing, or outcomes of any third-party services.

4. SMS and Call Consent (Twilio Compliance)

By providing your phone number, you expressly consent to receive:

Automated text messages

Pre-recorded calls

Live calls

Message frequency may vary.

Message & data rates may apply.

These messages may relate to:

Quote requests

Service confirmation

Scheduling updates

Customer support

Feedback or satisfaction surveys

Opt-Out Instructions:

Text STOP to opt out.

Text HELP for customer support.

Your consent is not a condition of purchase. All opt-in actions are captured via website form submissions, phone calls, or written communication, and logged per carrier regulations.

5. Use of Services

You agree not to:

Use false information when submitting a quote

Use our Services to solicit or spam

Resell or attempt to profit from data or quotes you receive

We reserve the right to terminate or suspend your access to the Services at our sole discretion.

6. Disclaimer of Warranties

All services are provided “as is” and “as available.” We make no warranties or representations about:

The quality of third-party movers

The accuracy of quotes

The availability of service on a given date

7. Limitation of Liability

To the fullest extent allowed by law:

We are not liable for damages resulting from your use of the Services or any third-party providers.

We are not responsible for loss, theft, damage, or delay in moving services.

Our total liability shall not exceed the greater of $100 or the amount you paid to us, if any.

8. Changes to Terms

We may update these Terms from time to time. Updates will be posted on our website with a new effective date. Continued use after changes constitutes your acceptance.

9. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

10. Contact Us

For questions regarding these Terms, contact us at:

📧 support@valueaddedmoving.com